Frequently Asked Questions

What software do I need to enjoy all the content on the website?

To give you the best and most trouble free experience we recommend the following software be installed on your computer.

If you are using a PC we recommend:

  • Windows 98 or better

  • Internet Explorer 5.0 or better - download

  • Windows Media Player - download

  • Real Player - download A free version is available.

  • Quicktime Player - download

  • Macromedia Flash Player - download

If you are using a MAC we recommend:

  • System 8.6 or better

  • Internet Explorer 4.0 or better - download

  • Windows Media Player - download

  • Real Player - download A free version is available.

  • Quicktime Player - download

  • Macromedia Flash Player - download

How do I open up zip files?

There are a number of resources available to unzip files.

  • www.winzip.com:Winzip is the standard of the industry for the Microsoft windows platforms.

  • www.pkunzip.com:Pkunzip is the ms-dos version if you prefer to work in dos.

  • www.aladdinsys.com:Stuffit is the Mac version for unzipping files.

How do I cancel my membership?

For billing questions or to cancel your membership Click Here

 

If you have installed all the necessary software updates to your computer and are still having technical problems viewing this site or its content please contact the webmaster



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